- They drop in, on a regular basis, around shift change time or other times when staff are available. In this way, they become a familiar friend.
- They accompany staff out on duty as a resource and a way of getting alongside staff in the working environment. (All chaplains have suitable personal, protective equipment.)
- They are available for private conversations, either on or off duty in a suitable environment.
- They attend area and departmental meetings, staff training events and briefings as appropriate.
Most chaplains give their services on a voluntary basis so they may not always be immediately available.